Jobs
The Law Society of Upper Canada is an equal opportunity employer striving to reflect the population of Ontario. We welcome applications from persons representing the diversity of our profession and community. We appreciate all interest and will directly contact candidates under consideration. If you are interested in a position and meet the stated requirements, please forward your resume, with your salary expectations, in confidence to:
Human Resources
The Law Society of Upper Canada
Osgoode Hall
130 Queen Street West
Toronto, Ontario
M5H 2N6
Fax: 416-947-3448
E-mail: resumes@lsuc.on.ca
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Human Resources Representative, Human Resources - 14 Month Contract
JOB PURPOSE:
The Human Resources Representative is responsible for coordinating and administering assigned human resources programs and policies supporting the strategic direction of the Law Society. This includes benefits and pension programs, payroll liaison, attendance, HRIS data population, and other Human Resources related functions and services.
QUALIFICATIONS:
- A university degree.
- Must have successfully completed or in progress towards completion of the CCP or CEBS designation or equivalent Human Resources designations such as CHRP.
- Two (2) or more years of progressive Human Resources experience.
- Solid understanding of employment related legislation and effective human resources services delivery.
- Solid understanding of the Law Society, in particular its human resources policies and procedures.
- Knowledge of current trends and developments in the human resources fields from a working perspective, and their practical applications at the Law Society.
- Proficiency in word processing, spreadsheets, databases, e‑mail, PowerPoint and the Internet/Intranet.
- Proficiency with HRIS (Human Resources Information Systems) preferably Ceridian's HR/Payroll Latitude (HPL).
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Counsel, Monitoring & Enforcement, Professional Regulation (Contract, December 1, 2010 - January 31, 2012)
JOB PURPOSE:
Counsel is responsible for providing professional and legal support to the Monitoring and Enforcement Unit and the Law Society. This involves a full range of duties related to the monitoring and enforcement of orders, judgments and undertakings pertaining to Members, suspended Members and former Members of the Law Society as well as assignments and judgments obtained by the Compensation Fund.
Monitoring and tracking responsibilities include, but may not be limited to:
- Undertakings,
- Mortgage matters,
- Member bankruptcies,
- Non-practicing and suspended Members,
- Hearing Panel orders,
- Court orders,
- Judgments and assignment of judgments,
- Re-qualification orders,
- Breaches of orders,
- Plans of supervision,
- Costs orders.
Enforcement responsibilities include, but may not be limited to:
- Registration and enforcement of orders and costs awards with the court pursuant to the Statutory Powers Procedures Act,
- Enforcement of undertakings obtained by the Law Society including undertakings not to practice, mortgages obtained by the Law Society,
- Bylaws related to Member bankruptcies,
- Orders of suspending and terminating membership in the Law Society of Upper Canada,
- Hearing Panel orders and orders restricting a members ability to practice,
- Court orders and judgments in favour of or assigned to the Law Society,
- Re-qualification orders and plans of supervision.
QUALIFICATIONS:
- Require LL.B. plus membership in good standing with the Law Society.
- A minimum of 3 years experience in a litigation, regulatory and/or government environment, including exposure to administrative law, debtor-creditor law, bankruptcy law, civil procedure, and real estates law.
- Solid understanding of the Law Society Act and its regulations, The Statutory Powers and Procedures Act, the Law Society's by-laws and policies, mandate, services, legislation, regulations, by-laws, procedures, policies and guidelines.
- Knowledge of substantive law and procedure, and its application in a law practice setting, as well as familiarity with administrative law, debtor-creditor law, bankruptcy law, civil procedure, real estates law and the Law Society's books and records requirements.
- Familiarity with the court systems and offices, law office practice and procedures.
- Basic computer literacy, including familiarity with Word Processing, Spreadsheet and electronic search software data base applications, Internet and Intranet, the AS400 and other Law Society applications.
- Ability to conduct the various searches.
- Knowledge of QuikLaw is an asset.
- Expressive and persuasive in both spoken and written language in dealing with sensitive, confidential issues and information, in a variety of circumstances.
- Analytical skills to reason through complex written information.
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Client Service Representative, Client Service Centre (Contract to December 31, 2010)
JOB PURPOSE:
The Client Service Representative is responsible for the providing timely, accurate, quality client service to lawyers and licensed paralegals of the Law Society, the general public, as well as to client department and outside agency constituents. This includes acting as a cross-trained client service resource in the areas of the Resource Centre, Reception, Complaints Reception, and the Lawyer Referral Service.
QUALIFICATIONS:
- A college diploma, university degree or equivalent is required.
- Two years client/customer service experience in a high volume, call centre environment.
- Demonstrated experience and solid understanding of superior client service, particularly related to a regulatory and/or professional services perspective.
- Knowledge of the Law Society, including organizational structure, services, mandate, rules and regulations.
- Knowledge of other legal resources and community-based organizations.
- Proficiency in entering data onto a computerized database.
- Clear, concise and articulate communication skills to effectively respond to licensees' and customers' inquiries and requests.
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Executive Assistant, Professional Development & Competence (1 year contract)
JOB PURPOSE:
The Executive Assistant provides confidential administrative and organizational support and assistance to the Director Professional Development & Competence. This includes planning and coordination of projects on behalf of the Director. Responsibilities include the design, implementation and coordination of divisional administrative practices and procedures as well as relieving the Director, Professional Development & Competence of complex and advanced administrative duties.
QUALIFICATIONS:
- A college diploma in Business Administration, or equivalent education, training or experience.
- Up to 5 years progressive experience involving a breadth of knowledge, senior secretarial skills and exposure to an executive office environment.
- Ability to interact with a wide variety of people within and outside the CSC, including Senior Management, Benchers, members, the public and / or other related contacts, exhibiting patience and tact to adequately meet requests..
- Understanding of the Law Society, its policies and governance mandate.
- Proficiency in word processing, spreadsheet and database applications, internet and intranet, and other Law Society applications.
- Able to lift files, boxes, and materials
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Administrative Compliance Representative, Administrative Compliance (1 year contract)
JOB PURPOSE:
The Administrative Compliance Representative is responsible for the timely delivery, processing, and review of various forms filed annually by the membership, for the general purpose of ensuring compliance with the Law Society's legislative and policy requirements. The Administrative Compliance Representative is also responsible for the completion of various administrative suspension processes in accordance with strict procedural requirements. As well, the Administrative Compliance Representative processes various member applications, and is responsible for the accuracy and integrity of demographic information contained in the AS400 database.
QUALIFICATIONS:
- A university degree or college diploma, or equivalent, plus a Law Clerk's certificate and member of the Institute of Law Clerks of Ontario.
- 6 months of on-the-job learning.
- Solid understanding of the Law Society's mandate, rules and regulations or a willingness to learn these.
- Knowledge of other accounting principles, bookkeeping practices, estate and real estate, and trust accounting requirements.
- Proficiency in word processing (including MSWord), spreadsheets (including MS Excel), databases, e‑mail, and the Internet or Intranet
- Clear, concise and articulate communication skills to effectively respond to lawyers', paralegals' and customers' inquiries and requests.
- Clear concise and articulate communication skills to effectively lay out reporting and application requirements and regulatory policies and practices related to membership categories, fees and suspensions.
- Ability to interpret and apply legislative and regulatory rules and policies as required to process applications and respond accurately to inquiries.
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Coordinator, CSC, Office of the Director, CSC
JOB PURPOSE:
The Coordinator is responsible for assisting the Project Manager in the delivery of projects, departmental and organization-wide, on time and on budget. In addition, the Coordinator will also be responsible for the management of paralegal professional liability insurance information.
QUALIFICATIONS:
- A college diploma, or equivalent education and training, coupled with a background in information systems project support/administration
- Computer proficiency in word processing, spreadsheets, Visio, Microsoft Project and database applications.
- Ability to use initiative in working independently and as a member of a dynamic and integrated project team.
- Ability to communicate effectively - verbally and in written form
- 3 to 5 years experience in office environment, preferably with some IS background
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Investigations Counsel, Investigations (14 month contract)
JOB PURPOSE
Conducts investigations in a professional manner, gathering, processing and analyzing evidence, searching for possible breaches of rules of professional conduct and regulatory requirements. Participates in the development of case plans and disposition proposals that are consistent with the Law Society's public interest mandate, legislation, bylaws and policies. Provides legal advice and domain expertise to members of the Investigations Department and the Division, engaged in the timely, consistent investigation of a wide range of issues relating to the professional conduct and competence of members.
QUALIFICATIONS:
- An LL.B. or equivalent education and training, coupled with being a lawyer in good standing of the Law Society of Upper Canada.
- A minimum of seven years practice experience in specific areas of law, such as corporate/commercial, civil/criminal litigation, family law, immigration, real estate, or a combination thereof.
- Thorough understanding of the Law Society's mandate, services, legislation and policies.
- Ability to clearly identify relevant issues and conduct thorough, efficient, and focused investigations.
- Ability to efficiently prepare clear, thorough, concise and timely written reports and memoranda.
- Knowledge of current trends and developments in the legal profession, their practical applications and investigation techniques.
- Knowledge of a variety of dispute resolution techniques and their appropriate application.
- Ability to efficiently manage a complex, multi-issue and diverse caseload.
- Computer literacy, including word processing software, spreadsheet functions, accounting systems (general, trust), and Internet search capabilities.
- Broad understanding of the application of technology in a legal environment.
- Expressive, clear concise, and persuasive in both spoken and written language in facilitating resolution and disposition of complaints.
- Ability to analyze, understand, and process complex spoken and written information.
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Investigator, Investigations
JOB PURPOSE:
The Investigator is an investigation specialist assigned to the planning and conduct of timely, consistent investigations independently or as a licensee of a team, under the provisions of The Law Society Act. The types of investigation cover a wide range of issues relating to (i) professional conduct, competence and capacity of licensees, (ii) the unauthorized practice of law by non-licensees and, (iii) good character investigations. This includes development of disposition proposals in keeping with the Law Society's public interest mandate, legislation, bylaws and policies, and where investigations files fail to reach resolution and/or are subject to disciplinary action, may involve coordinating work with Discipline Counsel or outside Counsel as well as testimony in regulatory and court proceedings. Investigation files deal with political and media sensitive issues, subject to full public scrutiny.
QUALIFICATIONS:
- A college diploma or university degree in Business or Law, or equivalent legal and/or experience, with a minimum of 5 years law office and/or investigation experience, the latter derived preferably from work in a law enforcement, regulatory or government environment ith a .
- OR an LLB with a minimum of 1 - 3 years legal practice and related investigative experience.
- Solid understanding of the Law Society's mandate, services, legislation and policies.
- Solid understanding of administrative law, combined with comprehensive knowledge of law office business practices and procedures.
- Knowledge of current trends and developments in investigative techniques, and their practical applications.
- Knowledge of a variety of dispute resolution techniques and their appropriate application.
- Working understanding of law practice books and records, accounting practice, audit and security measure.
- Computer literacy, including familiarity with word processing, data processing, accounting system software and advanced spreadsheet applications.
- Expressive and persuasive in both spoken and written language in facilitating resolution and disposition of complaints.
- Concise, clear and well organized writing skills in the preparation of a full range of investigative documents and memoranda which may form the basis for disclosure to Discipline Counsel and agreed statement of fact.
- Superior analytical ability.
- Reason with clarity through complex spoken and written information.
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Complaints Services Representative, Client Service Centre
JOB PURPOSE:
The Complaints Services Representative is responsible for providing accurate, timely and quality service to complainants, and members. This includes preliminary investigation and development of complaints files, provision of information on various regulatory and law practice‑related issues to complainants, members and other CSC/LSUC staff, resolution of some types of complaints and contribution to the development and improvement of processes and procedures related to the complaints function.
QUALIFICATIONS:
- A college diploma or university degree, or equivalent, plus a Law Clerk Certificate and member of the Institute of Law Clerks of Ontario.
- 4 years experience working with complainants in a high volume, front‑line service department, preferably in a legal or professional regulatory environment including knowledge of ADR concepts and processes.
- Excellent grasp of delivering superior client service.
- Solid understanding of the Law Society, including organizational structure, services, mandate, bylaws, rules, regulations and jurisdiction.
- Knowledge of other legal resources and community-based organizations.
- Knowledge of legal concepts and processes as they relate to a law practice setting.
- Proficiency in business software ‑ word processing (including WORD), spreadsheets (including EXCEL), databases, AS400, e‑mail and the Internet or Intranet.
- Clear, concise and articulate verbal and written communication skills in order to compose correspondence, communicate detailed information and provide for explanation and understanding in an audience-appropriate format.
- Reason through complex written and spoken information.
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Complaints Resolution Counsel, Complaints Resolution
JOB PURPOSE:
The Complaints Resolution Counsel is responsible for the review of complaints received from the Intake Department and for the investigation of those complaints in a high volume environment. The investigation of the complaints includes gathering and processing evidence, identifying possible breaches of the Rules of Professional Conduct and Paralegal Rules of Conductand other regulatory concerns, and critically analyzing the evidence to render a fully reasoned and legally sound disposition of the complaint in a timely manner, including making recommendations for remedial and disciplinary action. Complaints Resolution Counsel also provides legal advice to members of the Complaints Resolution Department and the Professional Regulation Division to support the timely, consistent investigation of a wide range of issues relating to the professional conduct and competence of Licensees. Counsel may also be required to attend and give evidence at discipline hearings that may result in a Licensee's right to practice being compromised.
QUALIFICATIONS:
- An LLB and a lawyer licensee in good standing with the Law Society of Upper Canada.
- 7 years experience in private practice and/or legal experience with a regulatory body or government environment with exposure to a variety of practice areas including civil litigation, wills & estates, real estate, Criminal law, family law, and administrative law.
- Training in Alternative Dispute Resolution / Mediation is considered an asset.
- Solid understanding of the Law Society's mandate, services, legislation and policies, including Rules of Professional Conduct and Paralegal Rules of Conduct.
- Solid knowledge of substantive law and procedures including the areas of real estate, estates, civil litigation, criminal and/or family law.
- Familiarity with law office practice and procedures, and legal accounting.
- Knowledge of current trends and developments in the legal profession and their practical application.
- Knowledge of a variety of dispute resolution techniques and their appropriate application.
- Computer literacy, including word processing and spreadsheet applications, IRIS case management database, AS400, internet and intranet, and other Law Society applications.
- Expressive and persuasive in both spoken and written language in the review, assessment, substantiation, investigation, resolution, and disposition of complaints, and in making submissions at Case Conference and Legal Strategy Meetings regarding recommendations for discipline or other remedial measures regarding a Licensee.
- Strong analytical skills to reason through complex spoken and written information, and to write fully reasoned and legally sound written reports regarding the disposition of complaints and memoranda for use at Case Conference and Legal Strategy Meetings.
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Administrative Assistant, Investigations, Contract, October 14, 2010 - December 31, 2011
JOB PURPOSE:
The Administrative Assistant provides administrative and technical support and assistance to a variety of personnel in the Investigation Department, including document processing, handling internal and external customer needs and ensuring the coordination of information and events.
QUALIFICATIONS:
- A college diploma with a legal secretarial specialization, or equivalent training and / or experience.
- A minimum of 3 years progressive experience providing secretarial and administrative support in a confidential environment.
- Knowledge of, or willingness to learn, regulatory division practices and procedures
- Sound knowledge of office practice and legal terminology and procedures related to filing court and other documents.
- Proficiency in word processing, spreadsheet and database applications, internet and intranet.
- Strong word processing or keyboarding skills, with the ability to type 60 error free words per minute. Dicta-typing skills would be an asset.
- Clear, concise and articulate communication skills to effectively respond to and transmit information to team members.
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Administrative Assistant, Discipline, 2-3 month contract
JOB PURPOSE:
The Administrative Assistant provides administrative and technical support and assistance to a variety of personnel in the Discipline Department, including document processing, handling internal and external customer needs and ensuring the organization of information and events.
QUALIFICATIONS:
- A college diploma with a legal secretarial specialization, or equivalent training and / or experience.
- A minimum of 3 years progressive experience providing secretarial and administrative support in a confidential environment.
- Knowledge of, or willingness to learn, regulatory division practices and procedures
- Sound knowledge of office practice and legal terminology and procedures related to filing court and other documents.
- Proficiency in word processing, spreadsheet and database applications, internet and intranet.
- Strong word processing or keyboarding skills, with the ability to type 60 error free words per minute. Dicta‑typing skills would be an asset.
- Clear, concise and articulate communication skills to effectively respond to and transmit information to team members.
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Administrative Assistant, Trustee Services
JOB PURPOSE:
The Administrative Assistant provides specific administrative, organizational and technical support to Officers, Trustee Services including dicta-typing, preparing correspondence and memoranda spreadsheets, processing file and related client requests, handling internal and external inquiries and the coordination of information and case tracking. The Administrative Assistant will also provide general support to the Trustees Services Department, which includes file management and assisting with inventory management and cataloguing of practice related materials.
QUALIFICATIONS:
- A college diploma, or equivalent, with a Law Clerk specialization, or equivalent training and / or experience.
- 2 years progressive experience administrative support in a confidential legal environment. or equivalent experience in or exposure to, similar environments and skill demands.
- Good customer service, communication and interpersonal skills.
- Good attention to detail and effective listening skills.
- Ability to lift and carry heavy files and boxes.
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IBM Middleware Administrator, IS Operations
JOB PURPOSE
The IBM Middleware Administrator is responsible for contributing to and leading specific projects related to the planning, development and deployment of the Law Society's IBM Middleware environment (WebSphere, WebSphere Portal, DB2, CommonStore, and DB2 Content Manager) within the Windows and Linux platforms.
QUALIFICATIONS
- A college or university degree in Computer Science, or equivalent, coupled with relevant, ongoing education in server hardware, software, network, and IBM Middleware products.
- Certified IBM WEBSphere and/or IBM DB2 systems expert.
- Minimum of 4 years experience providing technical support for all IBM Middleware technologies.

