New client identification and
verification requirements
New client identification and verification requirements
Further amendments made to Client ID and verification requirements
Resources to assist with compliance
Amendments to By-Law 7.1 [Operational Obligations and Responsibilities] which establish rigorous Client ID and Verification requirements for Ontario's lawyers and licensed paralegals came into effect on December 31, 2008.
The amendments, approved by Convocation April, 2008, enhance public protection by requiring lawyers and licensed paralegals to identify and verify the identity of a client, which will assist in preventing potential fraudulent or criminal activities. In many respects, the amendments codify the client due diligence a prudent lawyer or paralegal would take upon being retained to provide legal services.
Law Society resources and additional information
FOR LAWYERS (updated April 09)
- Introduction
- Appendix 1 steps for identifying individuals and organizations.
- Appendix 2 steps for verifying the identity of an individual
- Appendix 3 steps for verifying the identity of an organization
- Appendix 4 sample attestation for situations where you are required to verify the identity of an individual who is present in Canada and who you are not meeting face to face (PDF) (WORD)
- Appendix 5 sample agreement for situations where you are required to verify the identity of an individual and you retain an agent to do this on your behalf (PDF) (WORD)
- Appendix 6 sample file forms
- Where the client or third party is an individual (PDF) (WORD)
- Where the client or third party is an organization (PDF) (WORD)
- Appendix 7 background information on the new requirements and information on the Federal Regulations
- Appendix 8 steps to assist lawyers in complying with the new client identification and verification requirements
- Appendix 9 - questions and answers
Download complete document with appendices
FOR PARALEGALS
- Introduction
- Appendix 1 steps for identifying individuals and organizations
- Appendix 2 steps for verifying the identity of an individual
- Appendix 3 steps for verifying the identity of an organization
- Appendix 4 sample attestation for situations where you are required to verify the identity of an individual who is present in Canada and who you are not meeting face to face
- Appendix 5 sample agreement for situations where you are required to verify the identity of an individual and you retain an agent to do this on your behalf
- Appendix 6 sample file forms
- Appendix 7 steps to assist paralegals in complying with the new client identification and verification requirements
- Appendix 8 Questions and answers
Download complete document with appendices
GENERAL
- By-Law 7.1 [Operational Obligations and Responsibilities]
- The Practice Management Helpline available at 416-947-3315 or 1-800-668-7380 ext. 3315. This strictly confidential telephone service provides assistance in interpreting the Rules of Professional Conduct, Paralegal Rules of Conduct and Law Society By-Laws.
- Federation of Law Societies of Canada Model Rule - Consultation Document - October 2007
- For more information, please see media release, backgrounder, Notice to the Professions and Professional Regulation Committee report to Convocation.

