Hearings and Discipline > Complaining about a Lawyer or Paralegal > Complaints About Lawyers and Paralegals

Complaints About Lawyers and Paralegals

The Law Society of Upper Canada regulates Ontario lawyers and licensed paralegals in the public interest.  

As the regulator, the Law Society receives and responds to written complaints from members of the public about lawyers and paralegals.  

We review and assess every complaint we receive.   

Where possible we will try to help you and the lawyer or paralegal deal with the issues. We will investigate when necessary and take disciplinary action in appropriate cases. Most complaints are resolved without a formal discipline hearing.  

The Law Society cannot help with every type of complaint. If we cannot help with a complaint, we will tell you, and try to give you information about other sources of help. 

See Frequently Asked Questions for more information.     

Contact us at:
Complaints Services
The Law Society of Upper Canada
Osgoode Hall, 130 Queen Street West
Toronto Ontario
M5H 2N6

General line: 416-947-3310
Toll-free: 1-800-268-7568
Fax: 416-947-5263